SaaS Rollout Manager

As the SaaS Rollout Manager, you will be responsible for the implementation, and global rollout of a new SaaS for Facility Management within the Store Lifecycle product.

The FM system main objectives should be to allow user to plan their reactive & preventive maintenance (inc. supplier allocation and possibly service contract management), manage assets as well as to allow for capital planning and follow up.

Facility management encompass

• Reactive & preventive maintenance

• Experience from implementation of SaaS products where the SaaS solution will be rolled out in global organizations.

• Many years of experience from working and communicating with steering committees and other executive stakeholders.

• Thorough understanding/experience of how much a SaaS product can be customized without losing the SaaS benefits (and still support the vital needs of a global company).

• Experience from contracts of implementation and rollout

• Experienced in interacting with IT architects, IT security, procurement leads and business stakeholders.

• Experienced in together with vendors preparing SLA, incident, and problem management.

• Business acumen and experience in interacting with vendors.

• Global rollout experience.

• Retail experience.

• Facility Management experience

• Strong knowledge of any of top 10 Facility Management SaaS solution suppliers.

• Strong leadership, stakeholder- and people management skills

• Ability to understand and analyze complex information and share it in effective and powerful communications.

• Lean-agile mindset and WoW

• Ability to understand people psychology and to connect to people to encourage new behaviors

• Ability to take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments